Influence in the Workplace: Assertive Behavior Has the Greatest Impact

Posted by HRDQ on 11/13/2018 to Interpersonal Skills
How Your Influence Behavior Makes a Difference Having the ability to use influence is a great asset in the workplace. It can help resolve issues, negotiate complex deals, and lead project teams. There are several different styles of interpersonal influence (like openly aggressive behavior, concealed aggressive behavior, passive behavior, and assertive behavior) and it can be a learned skill.
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Ten Ways to Build Trust with ‘Trust: The Ultimate Test’

Posted by HRDQ on 06/25/2018 to Interpersonal Skills
How to build trust with employees in the workplace in 2018 Trust is an important element of every relationship – both personal and professional. If there isn’t a fundamental basis of trust in a work environment, everyone can fail. Managers need to trust their employees to do the job they were hired to do, and employees need to trust that their managers will lead them to success. But when trust is lacking, how can it be improved?
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Five Things Every Supervisor Needs to Know

What makes a supervisor great? While there’s not a quick or simple answer to that question, there is a certain skill set learned through time and exposure, that makes supervisors more effective. But with increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve for   supervisory skills training. So as a trainer, what can you do to set your supervisors on a course for success?  
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Successful communication styles starts with knowing your personality style

What is   communication style? When asked many people think of two or more people engaged in conversation. But communication is a multifaceted series of actions and interpretations, simultaneously more complex and simple than conversation. Four different forms of communication are verbal, paraverbal, body language, and the use of personal space. All four forms send messages to other people. 
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Assertiveness and Interpersonal Influence

Assertiveness:  Behavior that enables a person to act in his or her own best interests, to stand up for him- or herself without undue anxiety, to express his or her honest feelings comfortably, or to exercise his or her own rights without denying the rights of others we call assertive behavior. 
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