Handling Conflict in the Workplace

Posted by HRDQ on 07/23/2018 to Conflict

How a New Webinar Can Help with Work Conflict

Being able to handle conflict effectively is an important skill. Conflict is a common occurrence in everyone’s life, both personal and professional. It can cause havoc, but when handled properly, conflict can actually yield many benefits like sparking creativity and creating better problem solving. The key is understanding how and when to utilize the most appropriate strategy for managing conflict.

Three out of every four American workers describe their work as stressful, and this has a very negative effect on the workplace. Workplace stress costs U.S. employers an estimated $200 billion per year -- including issues with absenteeism, lower productivity, staff turnover, workers' compensation, medical insurance and other stress-related expenses. Therefore, it's very important to lower stress and reduce conflict for the peace of mind of your employees and for the company's bottom line.

There are learned skills that can help you mitigate conflict. If you know your own stressors and how to work with others, you can reduce the amount of conflict that happens when communication is poor. There are five basic conflict strategies: integrating, avoiding, smoothing, competing, and compromising. Being aware of these types can help with workplace stress -- learn more with HRDQ's 'Conflict Strategies Inventory':

Want more information on how to manage conflict? Join HRDQ for ‘Managing Conflict at Work: Effective Strategies for Successful Resolution,’ our interactive webinar where you’ll learn how to achieve the benefits of constructive conflict management.

The webinar is hosted by Jennifer Nickisher, an expert in training and management, and will explore the three most typical types of conflict and the five strategies for managing it. The webinar is based upon the Conflict Strategies Inventory. Attendees will learn:

  • Five different strategies for managing conflict
  • How and when to utilize an integrating strategy
  • The best uses for alternative strategies
  • How to create a conflict management development plan

Click here to register for the Aug. 15 webinar: